Your local chimney and fireplace pros in Yulee

Work we do in Yulee carries a workmanship warranty, and the useful part is knowing what that means before you need it. A workmanship warranty covers the way we did the job, such as flashing we set, a crown we cast, joints we repointed or a liner we installed. It is written into the paperwork, so you are not relying on a spoken promise, and the estimate and the final invoice describe what it covers.

Parts such as caps, liners, dampers and gas components can also carry their maker's warranty, and we pass those terms along in writing with the part name and model. The two work together. If a cap we installed comes loose because of how it was fastened, that is our workmanship. If a gas valve we fitted fails because of a defect, the maker's terms apply, and the paperwork we gave you names the part and model for that claim.

Some things fall outside both, such as damage from a later storm, work done afterward by someone else, or a new problem elsewhere on the chimney, and the paperwork says so plainly rather than leaving it to argument. If something we did is not right, call the same number you booked with, tell us which job it was, and we come back to look at it.

Keep the invoice with your house records, since the warranty follows the job. The warranty does not replace the yearly inspection, which is how small problems get found while they are still small. We would rather hear about a problem early than late, and a call about something small is welcome. Keep an eye on the work after heavy rain for the first months, since that is when a flashing or crown repair proves itself, and tell us promptly if a stain returns.

Each estimate in Yulee says how the warranty applies to that job. Reach us at (904) 920-5495 with the room and the fuel, and we will set a time in Yulee.