A family business that answers its own phone

Who we are

We are a local, family-owned chimney and fireplace company based in Jacksonville. The family that owns the business runs it and stands behind the work, so the people who answer your call are the people responsible for your job.

We call ourselves Jacksonville's local chimney and fireplace pros, and we would rather earn that one visit at a time than print it on a sign. That means showing you what we find, pricing it fairly and coming back if something is not right.

What we do

Our work covers the whole chimney and everything that burns under it. On the chimney side that is sweeping and yearly inspections, crowns, caps, chase covers, flashing, brick and mortar, liners and full rebuilds. On the fireplace side it is fireboxes, dampers, hearths, smoke chambers and new wood-burning fireplaces.

Gas fireplaces are their own trade to us, from pilots, valves and burners to venting, glass and log sets, and we install and repair electric fireplaces as well. You can see every service we offer in one list.

How a job runs

Every job starts with a free inspection, not a price list. We look at the parts involved, show you what we found and write the estimate on site before any work starts. The price covers the work written on it, with no hidden fees.

We do the work we wrote down. If something new turns up once the job is open, we stop and talk to you before anything changes, and we clean up and walk you through the finished work before we leave.

Why we write everything down

A written estimate protects you as much as it protects us. You can hold the finished work against it line by line, compare it with anyone else's quote, and keep it with the house records for the next inspection or the next buyer.

What we promise

Free written estimates and upfront pricing. A workmanship warranty on the work we do, and a 100% satisfaction guarantee: if a finished job is not right, tell us and we come back to it. Same-day service when the schedule allows, an emergency line answered 24/7, and 10% off whatever you book in the 72 hours after the free inspection.

Safety before the sale

Some findings mean the fireplace should not be used until they are fixed, and we say so even when the repair is small. Smoke in the house, a sounding carbon monoxide alarm or a gas smell goes to 911 or the gas utility first, and every caller hears that from us before anything else.

Service at your Jacksonville home

Tell us what needs attention at your Jacksonville home and how to reach you. We will confirm appointment availability and discuss access to the chimney or fireplace. If you have several fireplaces or another project under way, mention that when you call (904) 920-5495 so we can plan the visit around the work.