Local Emergency Chimney Repair in Jacksonville
Our 24/7 line reaches a local, family-owned Jacksonville business that makes the chimney safe first, then repairs it.
- Family owned and operated
- Free inspection and estimate
- Same-day service available
- Upfront pricing, no hidden fees
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Get a quote for chimney and fireplace repair and installation in Jacksonville.
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or call (904) 920-5495
Water coming in or a storm-damaged chimney?
The emergency line is answered 24/7. We tell you what to do right away and book the earliest safe visit.
Smoke in the house, a carbon monoxide alarm or a gas smell: get everyone outside and call 911 or your gas utility first.
Why Choose Us
Why homeowners keep our 24/7 number
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off when you book today
If there is smoke, fire or a gas smell, get everyone out and call 911 first, every time. For everything else, from water pouring in to a cap lying in the yard, our 24/7 line reaches a family-owned local business. We tell you what to do in the next hour, make the chimney safe and weather-tight, then price the permanent repair in writing before any of it starts. For water or storm damage, call (904) 920-5495 at any hour.
- 24/7 emergency lineThe line is answered 24/7 for water coming in, storm damage or an animal in the flue.
- Family owned and operatedA family business that tells you honestly when someone can get there, and what to do until then.
- Upfront pricing, no hidden feesThe permanent repair is priced in writing before any of it starts.
Emergency
What our emergency chimney visit handles
Emergency chimney repair is for damage that gets worse by the hour: water pouring in, a cap torn off, bricks knocked loose or an animal trapped in the flue. Our emergency pros run a family-owned local business with a line answered 24/7. They make the chimney safe and weather-tight, and the written estimate for the permanent repair is free.
- Water pouring in at the chimney during a storm
- Caps or chase covers blown off, loose or hanging
- Bricks or crown pieces fallen onto the roof or yard
- Animals trapped in the flue or the firebox
- Tarps and temporary covers to hold until the real repair
- Smoke, fire or a gas smell? Get out, call 911
How It Works
How an emergency chimney call works
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911 first for fire or gas
Smoke in the house, a sounding alarm or a gas smell means getting out and calling 911 or the gas utility from outside, before anything else.
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A few questions on the phone
What you see, where, and whether the roof is safe tonight, so the right people come with the right gear.
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Made safe and weather-tight
A tarp over the flue, a cap refastened or loose brick taken down, whatever stops the damage tonight.
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Written note, then the real repair
You get what we did and what is still open in writing, and the permanent repair is priced before it starts.
10% off your first service when you book today
Once the chimney is safe, book the permanent repair and a first service with us is 10% off.
Emergency
What the emergency visit leaves in writing
- What we did on the emergency visit, and why
- Temporary measures left in place and how long they are meant to hold
- Whether the fireplace is safe to use, stated in writing
- Damage we could not reach safely that night, and when we return for it
- The permanent repair, scoped and priced as its own estimate
- Other trades or utilities needed, such as a roofer or the gas company
Full service details
Three situations that go to 911 or the gas utility first
Some chimney problems are not ours to handle first, and no phone call to a contractor should come before getting people out. If smoke is filling the house, or a carbon monoxide alarm is sounding, get everyone outside and call 911 from there. If a fire is burning inside the chimney itself, with a roaring sound, flames or sparks from the top, or heavy smoke from places it should not come from, get out and call 911.
If you smell gas near the fireplace, leave without switching lights or appliances on or off, and call the gas utility or 911 from outside or from a neighbor's house. Once the fire department or the utility has made the house safe, call us, and we take it from there.
What counts as a chimney emergency on our line
Our 24/7 chimney service line is for problems that get worse by the hour, and emergency chimney service means a visit aimed at stopping that damage. Water pouring in around the chimney during a storm is one. A cap or a chase cover torn off leaves the flue open to rain and animals. Bricks or crown pieces knocked loose can fall from the roof. An animal trapped in the flue or the firebox needs a way out before it is hurt or comes into the room. And a chimney that has just had a fire put out needs checking before anyone lights it again.
Other problems are real but can wait for a regular appointment. A stain that stopped spreading when the rain stopped, a hairline crack in the crown, or a fireplace that smokes on a calm day can go on the normal schedule. If you are not sure which group you are in, call the line and describe it; we would rather talk you out of an emergency visit than have you wait on one that matters. A fireplace that suddenly will not draft because of a blocked flue is a judgment call: an emergency chimney sweep visit makes sense when a nest or fallen debris has closed a flue that an appliance you rely on vents through, and the line can talk you through whether it can wait.
What we ask when you call
Expect a few quick questions. Is anyone hurt, and is anything still burning or smoking? What do you see, and where: inside, on the roof, in the yard? Is the fireplace wood-burning or gas? Can the roof be reached, and how steep is it? Are there pets that need to be kept away from the room? The answers tell us who should come, what to bring, and whether it is safe to work on the roof tonight or better at first light.
Before we hang up, you get instructions for the next hour, and we tell you honestly when someone can be there. Same-day chimney repair is available when the schedule and the roof allow, but we do not promise an arrival time we cannot keep, and a roof in high wind or lightning is not a safe place for anyone.
What you can do safely while you wait
Stay off the roof. Wet shingles, tile and wind are a bad combination, and a fall is a far bigger emergency than a leak. Inside, move furniture and rugs away from the water, put down towels and a bucket, and keep children and pets away from the fireplace.
If the firebox is cold and the damper still works, closing it can slow rain coming down an open flue. Do not close a damper over embers or a recent fire. If an animal is inside, keep the fireplace opening covered, close the door to the room, and do not try to smoke it out or reach up the flue. Leave any gas appliance on the chimney turned off until the flue has been checked.
Temporary measures are not the repair
Emergency work is about stopping the damage tonight. That can mean a tarp strapped over the top of the flue, a displaced cap refastened or replaced with a temporary cover, loose bricks taken down before they fall, or sheeting over an opening in the roofing beside the chimney. These measures are meant to hold only until the proper repair is done. That is true of emergency fireplace repair inside the house as well: a damper stuck shut or a cracked firebox is made safe for now, then priced properly.
We write down exactly what we left in place and how long it is meant to last. The permanent fix, such as new flashing, a recast crown or a replacement cap, gets its own written estimate once the chimney can be looked at properly in daylight and dry weather.
Once the fire department has left
A chimney fire can crack flue tiles, open mortar joints and warp a damper or a factory-built flue, and some of that damage cannot be seen from the room. NFPA 211 calls for a more thorough inspection after an event likely to have damaged the chimney, and a chimney fire is the textbook case. Until that inspection is done, the fireplace stays out of use.
We check the flue from top to bottom, the smoke chamber, the firebox and the clearances around the chimney where it passes through floors and the roof. The findings go on paper, including anything that has to be repaired before the next fire.
An animal in the flue
Before anything is removed, we find out what is there. That matters because some birds that nest in chimneys, chimney swifts among them, are protected under the federal Migratory Bird Treaty Act, and their nests, eggs and young cannot be removed or disturbed while nesting is under way without a federal permit. In that case the answer may be to wait, and to close the fireplace off from the room in the meantime.
Once the flue is clear, the next step is keeping it that way, which means a cap with a screen sized to the flue. Getting the animal out safely is chimney animal removal.
Storm damage, before and after
NOAA dates the Atlantic hurricane season from June 1 to November 30, and a storm can take a cap or a chase cover off in one gust. On the emergency visit we secure what the wind loosened and cover what it opened. The rebuilding itself, from a new cap to relaid brick at the top of the stack, is the storm damage chimney repair job, and it is estimated separately once the weather has cleared.
After the wind drops, you can do a useful check from the ground without climbing anything. Look at the top of the stack for a missing or tilted cap, at the roof near the chimney for bricks or metal that were not there before, and at the firebox for debris that came down the flue. Anything you find is worth a call, and it tells us what to bring.
From the emergency visit to the written estimate
The emergency visit ends with a short written note: what we found, what we did, what is still open, and whether the fireplace can be used. The repair estimate follows, laid out like any other: each item named, the reason it failed, what we propose and what it costs. Nothing permanent is started without your sign-off, even after a night call. A 24-hour chimney repair line gets the chimney safe tonight; the lasting work is planned in daylight.
Water coming in or a storm-damaged chimney top? Call (904) 920-5495; the line is answered 24/7.
FAQ
Emergency chimney questions
Should I call you or 911 first?
For smoke in the house, a sounding carbon monoxide alarm or a chimney fire, get everyone out and call 911 first. For a gas smell, leave the house and call the gas utility or 911 from outside. Call us once everyone is safe, or right away for water or storm damage.
Can someone come out tonight?
The line is answered 24/7, and you get an honest arrival time based on the weather and the roof. When waiting for daylight is safer, we tell you exactly what to do until then.
Does the emergency line cover Yulee?
Yes, Yulee and the rest of Nassau County. Call (904) 920-5495, give us the address and what you can see, and we will tell you the next step.
Will a tarp hold until the permanent repair?
A well-strapped temporary cover can hold for a short time, and we tell you how long we expect ours to last. The permanent fix gets its own written estimate at no charge.
When do I see a price for the permanent repair?
Before we start it. We explain what the emergency visit covers when you call, and the permanent repair is priced in writing first.
Common Problems
Chimney emergencies our pros handle
Water pouring in during a storm
The cap, crown or flashing has opened up. We cover the opening tonight and price the real repair in daylight.
Cap or chase cover blown off
The flue is open to rain and animals. It is refastened or covered until a new part goes on.
Bricks or crown pieces on the roof
The top of the stack is coming apart. Loose pieces come down before they can fall.
An animal stuck in the flue
We find out what it is first, since some birds are protected while nesting, and plan the removal around that.
A chimney fire was just put out
No fire goes in until the flue is examined, the more thorough look NFPA 211 calls for after an event like this.
Call the 24/7 chimney line
For water, storm damage or a trapped animal, a local specialist answers at any hour and tells you the next step.
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