How a visit works, start to finish
The same four steps on every job, whether it is a sweep or a rebuild.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
Get Your Free Inspection
Get a quote for chimney and fireplace repair and installation in Jacksonville.
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Quicker by phone? Call (904) 920-5495
Four simple steps
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You call or send the form
A person answers, asks what you are seeing and sets a time that works for you.
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We look before we price
We inspect the parts involved, from the firebox up to the top of the flue, and show you what we find.
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Written estimate
You get the scope and the price in writing before any work starts. No charge for the estimate.
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The work, then a walk-through
We do the job we wrote down, clean up, and walk you through what changed.
The call
Tell us what you are seeing, where the house is and what kind of fireplace or appliance it is. A few questions help us send the right person with the right tools, and you get a time for the visit. The first visit costs nothing. If water is coming in or a storm has damaged the chimney, the 24/7 line takes it first.
The free inspection
We check the parts involved and the system around them: the firebox, damper and smoke chamber from inside, the flue with a light, and the crown, cap and flashing from the roof when it is safe to walk. You see what we see, and we explain what each finding means for using the fireplace.
The written estimate
Before we leave, you get the estimate in writing: each problem, the fix we recommend, what can wait and the price, with no hidden fees. Safety items come first. You decide what to book, there is no obligation, and anything you book within 72 hours of the inspection is 10% off.
The work and the walk-through
On the day, the room is protected and the work follows the estimate. Anything new that turns up is discussed with you before it changes the price. At the end we clean up, show you what was done and note anything to watch at the next yearly check. The work carries our workmanship warranty and a 100% satisfaction guarantee.
After the job
You keep the estimate and the invoice, which name the work, the materials and the warranty terms. When the yearly check comes around, those papers make it quicker, and anything we asked you to watch gets a look first. If something is not right before then, call and we come back.
Why the order matters
Pricing a chimney before looking at it is guessing. We look first because the visible damage is often not where the problem starts, and a quote built on the symptom fixes the symptom.
What we need from you
Access to the fireplace or appliance inside, a clear path to the roof or the side of the house, and a few minutes at the end to walk through what we found.
Book your free inspection
Call or send the form. The inspection is free and the price is written down before any work.
Free Inspection