Vent-free fireplace service for Sandalwood homes

A vent-free set in a bedroom or a small room in Sandalwood? We tell you what the code allows, plainly and free.

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Ventless fireplace specialists for Sandalwood homes

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Family owned and operated
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Free inspection and estimate
Same-day service available
10% off any service

Supply piping problems are named for the gas utility or a contractor.

Free inspection and estimateThe rating plate, the room and the flame of your unit in Sandalwood are checked on a free visit.
Upfront pricing, no hidden feesCleaning, listed parts and labor are priced in writing before anything is ordered or fitted.
100% satisfaction guaranteedIf the unit does not run the way we said after our service, we come back and put it right.

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Logs cracked or knocked out of place

Ceramic fiber logs crack when dropped, crumble with age and get shifted during cleaning. On a vent-free set, a log even slightly out of position can push the flame into it, and the result is soot on the wall within days. Logs from another set, even one that looks similar, are not a substitute.

We replace damaged logs on units in Sandalwood with the maker's logs for the model and set every piece to the manual's diagram. The ticket lists which logs were replaced, so the next service starts from the right parts.

Sandalwood is inland. Sandalwood is a neighborhood within the City of Jacksonville.

From the sensor pilot to the room size

Oxygen depletion sensor pilots cleaned
Listed ODS pilot assemblies replaced
Cracked or missing logs replaced with the maker's logs
Room volume checked against the code

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Plate, room, pilot, logs

Rating plate and gas confirmed
The model, gas, listing and input are read and the gas confirmed at the valve before parts are ordered.
Room measured against the code
The room volume and every unvented input in it are compared with the code and the manual.
Pilot, burner and logs serviced
The sensor pilot and burner are cleaned, the logs set to the diagram and worn parts replaced.
Leak checked and run through a cycle
Opened joints are leak checked, the flame is watched through a full cycle and findings are written down.

Water vapor from a unit in Sandalwood

Water vapor goes into the room wherever the unit is, about an ounce per 1,000 Btu per hour by one manual's figure. In Sandalwood, fogged windows while it runs are a sign to check the room size.

The room is measured, and the ticket says whether the unit suits it.

10% off any service booked within 72 hours of inspection

Vent-free service for your Sandalwood home comes 10% off, cleaning and adjustment included.

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An added heat source, not the only one

The fuel gas code does not allow an unvented room heater to be the sole source of comfort heating in a dwelling. The house needs another heating system, and the vent-free unit adds warmth to its room.

We note on the ticket whether the house has another heat source, since a vent-free unit carrying the whole home's heating goes beyond what the code allows and what its room can handle for long hours. Long, continuous running also adds more water vapor and more combustion products to the room than occasional use does.

Setting logs to the manual

Every vent-free log set comes with a placement diagram or photos, and the logs belong exactly where they show. A log moved an inch can sit in the flame path, and flame touching a log cools the flame and leaves soot.

After any cleaning, we set each log to the diagram and check the flame from the front and the sides. If a log is cracked or missing, it is replaced with the maker's log for that model, not a similar one. Logs are handled gently, since ceramic fiber logs chip and crack when dropped.

What a yearly vent-free service covers

Makers call for a check before each season's first use and a service every year, with extra cleaning where lint builds up. A yearly service covers the sensor pilot, the burner and air inlet, the logs and ember material, the controls and a leak check.

It also covers the room: its size against the rating plate, anything new that moves air across the flame, and whether a carbon monoxide alarm is present. The findings are written up item by item. A written summary of the service goes into your records, with any parts replaced.

Plate, room, pilot and logs, in writing

Sensor pilot cleaned by the manual's method, flame shape checked
Damper position confirmed against the manual's conditions
Mantel height and depth checked against the clearance chart
Soot sources traced before any wall cleaning is priced

Vent-free fireplace questions from Sandalwood

Is the vent-free service visit in Sandalwood free?

The inspection is free: we read the rating plate, measure the room and check the flame, then leave a written estimate. Cleaning and parts are priced on it before any work.

Is my room big enough for the unit?

The room is measured, every unvented appliance in it is added up, and we compare the total with the code's limit of 20 Btu per hour per cubic foot. The arithmetic is written on your ticket.