Family-run electric fireplace repair in Lake Shore
Family-owned repair specialists find which part of your Lake Shore unit failed before a single part is ordered.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
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Family-owned repair experts serving Lake Shore
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
Warranty terms are checked before anyone opens the unit.
- Free inspection and estimateYour Lake Shore unit is tested part by part, from the outlet to the board, at no charge.
- 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
- Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.
Heat that runs a while, then stops
Heat that cuts out after a while can be a unit protecting itself. Its thermal cutoff exists to kill the heat once internal temperatures climb too high, and a blocked intake, packed dust or trim crowding the outlet can all push it there. Units framed tightly into a wall are the ones we see this in, because the trim leaves the air nowhere to go.
Dimplex describes resetting its overheat cutout by switching the main power off, waiting and switching it back on. We do that, then find out why it tripped, because resetting alone brings the same stop next week. Heat quitting early on your unit in Lake Shore? Phone (904) 920-5495 for a free inspection.
Lake Shore sits away from the coastline. Lake Shore is a neighborhood within the City of Jacksonville.
Electric fireplace repairs we handle in Lake Shore
- Heater elements tested and replaced
- Thermal cutoff trips traced to their cause
- Bulbs or LED assemblies renewed
- Control boards replaced only after cheaper causes are ruled out
Supply, parts, order, retest
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Model number first
Read us the rating label, and parts availability is checked before the visit.
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Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
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Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
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Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.
Flames that freeze in Lake Shore
A slipped flicker rod or a tired motor stops the flames moving in any electric unit.
Both are straightforward repairs for units in Lake Shore.
10% off any service booked within 72 hours of inspection
Electric unit acting up? The part and the labor are both discounted.
Ordering parts by model and serial
Model and serial, both printed on the unit's rating label, decide which part fits. Makers sometimes change parts partway through a model's production, so the model alone is not always enough.
We order through the maker or its parts distributors using both numbers. Where a part has been superseded, the maker's replacement is used. That care avoids the delay of a part that almost fits. The part number and expected arrival go on the estimate before we order anything. If a part is on backorder, you hear the expected date before deciding whether to wait.
When a part is no longer made
Electric fireplaces have a production life, and parts for older models can run out. When the part your unit needs is discontinued, the options narrow to remaining stock, a compatible replacement the maker approves, or a new unit.
We do not fit look-alike parts from other models, because they may not fit safely or work with your board. If the part is gone, we say so up front, and a replacement unit becomes an installation job, priced separately so you can compare. A unit that cannot be repaired is still tested fully, so you know exactly what failed.
Dust burning off, and smells that are not
The first time a heater runs after months idle, dust on the element burns off with a faint smell that fades quickly. Many manuals mention a slight odor when a unit is new or first used after a long rest.
A sharp, plastic or electrical smell is different. It can mean a connector overheating, a failing component or something that has fallen onto the element. The unit should be switched off and unplugged until it is checked. We open it, find the source and replace any scorched parts before it runs again. Pet hair on the element is a common source of a burning smell and is cleaned off.
Repair findings written down before pricing
- Heater element, fan, thermostat and cutoff tested one by one
- Warranty terms checked before any repair is started
- Parts used and tests done written on the invoice
- Old parts taken away and the area cleaned
Electric fireplace repair questions from Lake Shore
Why does my unit heat for a while and then stop?
Often the thermal cutoff is doing its job because the unit is running too hot inside, from a blocked intake, packed dust or crowded trim. We reset it, find the cause and fix that.
Can an electric insert in an old fireplace be repaired?
Yes. The insert is slid out onto the hearth, tested and repaired there, then set back with its cord checked and its trim refitted.
More services in Lake Shore
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Repair a cold, dark or silent unit in Lake Shore
From a slipped rod to a new board, repairs in Lake Shore are priced part by part before anything is ordered.
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