Keystone Heights chimney and fireplace service by local pros

Upfront pricing and no hidden fees are two of the phrases we use for work in Keystone Heights, and they describe how the paperwork runs. Every item of work appears on the written estimate with its own price before anything is approved, so you can see what each repair costs and choose which to go ahead with.

The estimate also says what is included, such as materials, debris removal and cleanup, and what depends on something nobody can see yet. If a hidden condition turns up once work begins, such as rotted framing behind a chase or a cracked flue tile under the crown, we stop, show you, and write the change with its price before going further.

Nothing new is added to the invoice without that step. The final invoice then matches the approved estimate line by line, plus any change you approved in writing. If a permit applies, it appears on the estimate as its own item. There are no surprise charges for the estimate itself, which is free, and the 10% off your first service shows as a separate line so you can see it applied.

We are glad to explain any line in plain words, and if a line does not make sense, ask before approving it rather than after. Comparing estimates from different contractors is easier when each one lists the same parts by name, so feel free to hold ours up against anyone else's. A price per line also lets you see what a smaller repair would cost next to a larger one and choose between them with the numbers in front of you.

Nothing on the invoice arrives as a surprise. Where two ways of fixing something are both sound, such as sealing a crown or recasting it, both appear with their prices and the trade-off between them, so the choice is yours. If a line on the estimate is unclear, ask, and we will explain it before you decide. Whatever the job, one call to (904) 920-5495 books the free visit in Keystone Heights.