Local electric fireplace repair in Sawgrass
Book your Sawgrass electric fireplace repair within 72 hours of the free diagnosis for 10% off.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
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Repair specialists who test before they order
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
Warranty terms are checked before anyone opens the unit.
- Free inspection and estimateYour Sawgrass unit is tested part by part, from the outlet to the board, at no charge.
- 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
- Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.
Cracked or scratched front glass
The glass or screen on the front of an electric fireplace can crack from an impact or be scratched by abrasive cleaners. Some units use a special screen that is part of the flame effect, so a generic pane will not look right. Wall units usually need lifting down for a new front, so two people come to that visit.
Replacement fronts are ordered from the maker by model, and fitting them usually means taking the unit off the wall or out of its opening. Cleaning advice for the new glass comes from the manual. Front glass damaged on your electric fireplace in Sawgrass? Phone (904) 920-5495 for a free inspection and parts check.
Census takers counted 5,385 people in Sawgrass in 2020. Sawgrass is on the coast.
What an electric fireplace repair covers in Sawgrass
- Supply checked before the unit is opened
- Inserts pulled out, repaired and refitted
- Your Sawgrass unit diagnosed for free before any part is ordered
- Parts for your Sawgrass fireplace matched to its serial number
From the model number to a working unit in Sawgrass
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Model number first
Read us the rating label, and parts availability is checked before the visit.
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Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
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Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
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Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.
Storm outages and electric units in Sawgrass
Coastal storm season, which NOAA runs from June into late November, brings outages with it. Some electric fireplaces need a reset once the power returns.
If your unit in Sawgrass stays dark after an outage, the manual's reset steps come first, then a diagnostic visit.
10% off any service booked within 72 hours of inspection
Electric unit acting up? The part and the labor are both discounted.
Ordering parts by model and serial
Model and serial, both printed on the unit's rating label, decide which part fits. Makers sometimes change parts partway through a model's production, so the model alone is not always enough.
We order through the maker or its parts distributors using both numbers. Where a part has been superseded, the maker's replacement is used. That care avoids the delay of a part that almost fits. The part number and expected arrival go on the estimate before we order anything. If a part is on backorder, you hear the expected date before deciding whether to wait.
A load problem or a fault
A breaker that trips when the heater starts is either carrying too much or seeing a fault. If the circuit also feeds a space heater, a television and lamps, the fireplace may simply push it over its limit.
We check what shares the circuit, then test the unit alone. A unit that trips an otherwise empty circuit has a fault, often in the element or its wiring, and that is repaired. Where the circuit is simply overloaded, Dimplex suggests a dedicated breaker, which an electrician adds as a separate item. We also check the breaker itself, since a worn breaker can trip below its rating.
Bringing a unit back after an outage
After a power outage, some electric fireplaces come back on their own and some need help. The main switch may need cycling, the remote may need re-pairing and the thermostat settings may have reset.
The manual gives the steps for your model, and we work through them first. If the unit still does not respond, we test the internal fuse and the board. A unit that fails after an outage is not always damaged, and checking the simple steps first can save a part. We note the reset steps for your model on the invoice for next time.
Repair findings written down before pricing
- Rating label copied: model, serial, volts and watts
- Control board, receiver and remote checked in order
- Electrician work on outlets or circuits listed apart
- Old parts taken away and the area cleaned
Electric fireplace repair questions from Sawgrass
Is it worth fixing, or should I buy a new one?
One failed part that is still made is usually worth replacing. If several parts have failed or parts are gone, we compare the repair with a new unit in writing so you can decide.
Can an electric insert in an old fireplace be repaired?
Yes. The insert is slid out onto the hearth, tested and repaired there, then set back with its cord checked and its trim refitted.
More services in Sawgrass
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Book an electric fireplace check this week
Our repair pros test your Sawgrass unit part by part and price the failed part before ordering. Call (904) 920-5495.
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