Local electric fireplace repair in San Marco

One free diagnostic visit for your San Marco unit, then the failed part, its price and its arrival written down.

Fully licensed and insured
Locally owned
Family owned and operated
Same-day service

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Get a quote for chimney and fireplace repair and installation in Jacksonville.

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(904) 920-5495 Free Inspection

Repair specialists who test before they order

Locally owned in Jacksonville
Family owned and operated
100% satisfaction guaranteed
Free inspection and estimate
Same-day service available
10% off any service

Every function is retested with you watching before the invoice is written.

Free inspection and estimateYour San Marco unit is tested part by part, from the outlet to the board, at no charge.
100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.

Call (904) 920-5495 Free Inspection

Dead after a power outage

Dark after the power comes back? The unit may simply need resetting. Some units need their main switch cycled, and some remotes lose their pairing when the power drops. We also check the outlet, since a tripped breaker can look like a dead unit after an outage.

If a reset does not bring it back, the fuse or the board inside may have failed. We work through the reset steps in the manual first, then test the internal parts. Electric fireplace not working since an outage in San Marco? Call (904) 920-5495; the diagnosis is free.

San Marco is a neighborhood within the City of Jacksonville. San Marco sits in Duval County.

Electric fireplace repairs we handle in San Marco

Supply checked before the unit is opened
Thermal cutoff trips traced to their cause
Wall units lifted off and rehung level
Every function retested before we leave

Call (904) 920-5495 Free Inspection

Supply, parts, order, retest

Model number first
Read us the rating label, and parts availability is checked before the visit.
Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.

The first run of the season in San Marco

A faint dusty smell on the first run fades quickly. A sharp or plastic smell does not, and the unit should be switched off.

We find the source on San Marco visits before the unit runs again.

10% off any service booked within 72 hours of inspection

Electric unit acting up? The part and the labor are both discounted.

Call (904) 920-5495 Free Inspection

Working within the maker's warranty

Electric fireplaces come with a maker's warranty, and its terms decide how a repair should be handled while it applies. Some makers supply parts free under warranty. Others require repairs through their own service arrangements or ask for proof of purchase.

We ask about the purchase date and check the warranty terms before starting, so a repair does not cost you coverage. Where the maker supplies the part, we fit it. Our own workmanship warranty covers the work we do, and the paperwork shows both. If the warranty requires the maker's own technician, we tell you and step back.

Comparing repair with replacement

Repairing stays the sensible choice until the part list or the total says otherwise. One failed part that is still made is usually worth replacing. When several parts have failed, or the board and heater have both gone, the repair total can approach the price of a new unit.

We put both side by side in writing. The repair lists each part and its labor. The replacement notes what a new unit would involve, including whether the existing bracket, opening or firebox fits a current model. The decision is yours, with both totals on one page. Where a replacement is chosen, the old unit's bracket or opening is checked for reuse.

Loose connectors inside the unit

Inside an electric fireplace, wiring harnesses connect the board to the heater, fan, motor and lights through plug-in connectors. Heat cycles, vibration from the fan and moving the unit can work a connector loose.

A loose connector can make a part appear dead when it is not. So before replacing any part, we check its connector for a firm fit and signs of heat. Reseating a connector is a quick fix. A connector that shows scorching is replaced along with anything it damaged. Connectors are pushed home until they click and checked with a gentle tug.

Repair findings written down before pricing

Intake and fan cleaned of dust and pet hair
Warranty terms checked before any repair is started
Every function retested with you before we leave
Old parts taken away and the area cleaned

Electric fireplace repair questions from San Marco

Can you get parts for an older model?

Usually, through the maker or its parts distributors, ordered by model and serial number. A discontinued part is flagged to you before any charge.

The flames stopped moving. Is that expensive?

Often not. A flicker rod that has slipped off its motor shaft is a quick fix. A failed motor is replaced with the maker's part, which is still a modest repair.