Local ventless gas fireplace repair in Sunbeam
Soot on the wall or yellow flames on the logs in Sunbeam? Our specialists reset the logs and find the cause.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
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Local vent-free fireplace pros in Sunbeam
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
The room-size arithmetic for your Sunbeam unit is written on the ticket.
- Free inspection and estimateThe rating plate, the room and the flame of your unit in Sunbeam are checked on a free visit.
- Upfront pricing, no hidden feesCleaning, listed parts and labor are priced in writing before anything is ordered or fitted.
- 100% satisfaction guaranteedIf the unit does not run the way we said after our service, we come back and put it right.
A pilot that will not stay lit
On a vent-free set, the pilot and the oxygen depletion sensor are one assembly. When the pilot flame is weak, lifts off or burns the wrong shape, the thermocouple does not get hot enough, and the gas shuts off as soon as the knob is released. The thermocouple itself can also wear out, even when the flame looks right.
We check the pilot flame on your unit in Sunbeam against the manual, clean the assembly and test the thermocouple circuit. A worn assembly is replaced with the one listed for your model and gas, and every joint we open is leak checked.
Sunbeam lies inland. Sunbeam is one of the named neighborhoods of Jacksonville.
From the sensor pilot to the room size
- Oxygen depletion sensor pilots cleaned
- Logs reset to the maker's diagram
- Cracked or missing logs replaced with the maker's logs
- Your vent-free unit in Sunbeam read from its rating plate
The order of a ventless fireplace service
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Rating plate and gas confirmed
The model, gas, listing and input are read and the gas confirmed at the valve before parts are ordered.
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Room measured against the code
The room volume and every unvented input in it are compared with the code and the manual.
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Pilot, burner and logs serviced
The sensor pilot and burner are cleaned, the logs set to the diagram and worn parts replaced.
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Leak checked and run through a cycle
Opened joints are leak checked, the flame is watched through a full cycle and findings are written down.
The yearly service inland in Sunbeam
A yearly service is what the manuals ask for, and inland Sunbeam is no exception. Dust and lint collect at the pilot and burner whatever the climate outside.
A yearly service covers the pilot, burner, logs, controls and room.
10% off any service booked within 72 hours of inspection
The ventless service keeps our workmanship warranty, with 10% off the price.
Vent-free sets and factory-built fireplaces
Section 621.7 of the fuel gas code and R1004.4 of the residential code bar unvented log heaters from factory-built fireplaces that lack a listing for them. The fireplace's label says whether it has one.
We read that label before servicing a set in a metal firebox. Where the combination is not listed, we write down what we found and explain the options rather than putting the set back into use. Moving the set to a masonry fireplace where it is allowed, or replacing the fireplace, are the alternatives we set out.
Igniters, remotes and thermostats
Vent-free units are lit by a piezo igniter or an electronic system, and some run from a remote or a thermostat. A worn electrode, a drifted spark gap, a dead receiver battery or a loose wire can each stop the unit while the gas side is fine.
We test the controls from the batteries to the valve connection and replace worn parts with the maker's pieces. Where the controls allow it, we also show you how to light and run the unit by hand, so a failed remote is not the end of the evening. Batteries in remotes and receivers are checked during a service.
When a vent-free unit should be retired
Some vent-free units cannot be put right: the maker no longer supplies the sensor pilot, the unit sits in a room it can never be sized for, or it is in a bedroom where the code does not allow it. Service cannot fix any of those.
In those cases, we say so plainly and explain the replacement options, from a vented gas fireplace to a unit that fits the room. The recommendation and its reasons are written down. Removing an old unit and capping its gas connection is work for a gas contractor, and we say so.
What we check on a vent-free unit in Sunbeam
- Burner ports and air inlet cleaned with the gas off
- Inlet and manifold pressure measured against the rating plate
- Igniter, remote, receiver and thermostat tested and repaired
- Carbon monoxide alarm presence noted on the ticket
Before the unit is lit again
Is same-day vent-free service possible in Sunbeam?
When the day's schedule has room, yes. Reading us the model from the rating plate helps us bring the right pilot parts.
Why does my vent-free fireplace keep shutting off?
The oxygen depletion sensor may be tripping on lint or dust at the pilot, or the room may not hold enough air for the unit's input. We clean the pilot, measure the room and find out which it is.
More services in Sunbeam
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Learn more about ventless gas fireplace serviceAll services in Sunbeam
Vent-free unit shutting off in Sunbeam?
Too big for the room or just dirty, our vent-free specialists in Sunbeam tell you which and write down the fix.
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