Family-run electric fireplace repair in Riverside
Family-owned repair specialists find which part of your Riverside unit failed before a single part is ordered.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
Get Your Free Inspection
Get a quote for chimney and fireplace repair and installation in Jacksonville.
Request received
Thank you. We will call you shortly to set a time.
Quicker by phone? Call (904) 920-5495
Local electric fireplace pros for Riverside homes
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
Should the same fault return on a unit we fixed in Riverside, the family crew that repaired it comes back.
- Free inspection and estimateYour Riverside unit is tested part by part, from the outlet to the board, at no charge.
- 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
- Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.
An insert that has to come out
Inserts sitting in an old firebox can only be repaired properly once they are out. It slides forward onto the hearth, its trim comes off, and the unit is opened and tested on the spot. Units set deep in a firebox sometimes need the trim unscrewed from the face first.
After the repair, it goes back in, the cord is checked for pinching and the trim is refitted. We allow for that handling in the estimate, since it takes time. Electric fireplace insert acting up in your Riverside fireplace? Our repair specialists diagnose inserts free; ring (904) 920-5495.
Cummer Museum of Art and Gardens can be found in Riverside. Riverside is a neighborhood within the City of Jacksonville.
What an electric fireplace repair covers in Riverside
- Heater elements tested and replaced
- Noisy fan motors replaced by part number
- Flicker rods reseated and motors replaced
- Your Riverside unit diagnosed for free before any part is ordered
Supply, parts, order, retest
-
Model number first
Read us the rating label, and parts availability is checked before the visit.
-
Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
-
Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
-
Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.
Dust and pet hair in Riverside units
Packed dust and pet hair cut airflow and trip the cutoff in any house.
Cleaning the airways is part of every repair visit in Riverside.
10% off any service booked within 72 hours of inspection
An electric fireplace repair in Riverside is 10% off when approved within 72 hours of the diagnosis.
Bulbs, LEDs and a dark display
Older and some current electric fireplaces light the flame effect with small bulbs. Dimplex notes that bulbs can fail one by one without anyone noticing until the last one goes. Newer units use LED assemblies, which makers replace as a unit rather than repairing individual lights.
We check which your model uses. Bulb units get new bulbs of the type the manual specifies, all at once so the display stays even. LED units get the maker's assembly by part number. A display that stays dark with new lights points to the board or a connector. The replacement lights are checked at every brightness setting before the unit is closed.
Diagnosing the control board
The control board takes the button presses and remote signals and switches the heater, fan and lights. When it fails, the symptoms can look like anything: no response, a heater that will not switch on, lights that stay on or an error on the display.
Because the board is often the dearest part, we rule out the cheaper causes first: power, connectors, the main switch, the receiver and any lock setting. Only when those check out is the board replaced. Boards are ordered by model and serial number, since makers sometimes change boards within a model's run. Any connector that shows heat damage near the board is replaced along with it.
Easing a recessed unit out of the wall
A recessed electric fireplace is fastened into its framed opening, and its trim covers the joint with the wall. The manual describes how the unit is removed, usually by unfastening screws behind the trim and sliding the body forward.
Where the unit is hardwired, the breaker is switched off before any wiring is touched, and the connection is made safe. We support the unit as it comes out so the trim and wall finish are not cracked. After the repair, it goes back, the fixings are tightened and the trim gaps are checked. If the trim was painted in, it is scored carefully so the paint does not tear the wall finish.
Repair findings written down before pricing
- Control board, receiver and remote checked in order
- Connectors inside the unit checked for fit and heat marks
- Warranty terms checked before any repair is started
- Electrician work on outlets or circuits listed apart
Electric fireplace repair questions from Riverside
Is it worth fixing, or should I buy a new one?
One failed part that is still made is usually worth replacing. If several parts have failed or parts are gone, we compare the repair with a new unit in writing so you can decide.
The flames stopped moving. Is that expensive?
Often not. A flicker rod that has slipped off its motor shaft is a quick fix. A failed motor is replaced with the maker's part, which is still a modest repair.
More services in Riverside
-
-
-
-
-
-
Learn more about electric fireplace repairAll services in Riverside
Repair a cold, dark or silent unit in Riverside
Our repair pros test your Riverside unit part by part and price the failed part before ordering. Call (904) 920-5495.
Free Inspection