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Local gas fireplace repair for Palm Valley homes

Pilot, igniter, valve or burner? Your Palm Valley gas fireplace inspected free and repaired with the maker's parts.

  • Fully licensed and insured
  • Locally owned
  • Family owned and operated
  • Same-day service

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Get a quote for chimney and fireplace repair and installation in Jacksonville.

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(904) 920-5495 Free Inspection

Gas fireplace specialists who test before replacing

  • Locally owned in Jacksonville
  • Family owned and operated
  • 100% satisfaction guaranteed
  • Free inspection and estimate
  • Same-day service available
  • 10% off any service

Repairs use the maker's listed parts, so the unit stays within its listing.

  • Same-day serviceWhen the schedule has a gap, a gas fireplace in Palm Valley that will not light can be looked at the same day.
  • Upfront pricing, no hidden feesYou see the reading that proved the fault, the part and its price in writing, and then you decide.
  • 100% satisfaction guaranteedIf the fireplace still will not light or stay lit after our repair, we come back.

Remotes and wall switches

Remote and switch faults can sit anywhere between the handset and the valve. The receiver has its own batteries, may have a slide switch with a remote setting, and has to be paired with the handset. A wall switch on a millivolt unit carries only a small voltage, so a corroded contact or a loose wire stops it.

We test each piece of the Palm Valley setup in order, handset, receiver, wiring and valve, and replace only the piece that fails the test. The failed piece is written up with the test that caught it. Get on our Palm Valley gas fireplace schedule at (904) 920-5495, or use the short form.

Palm Valley sits a short way inland. Palm Valley lies along the Intracoastal Waterway.

Pilot, ignition, burner and vent

  • Pilot orifice cleared of webs and scale
  • Logs placed back on the manual's diagram
  • Blower and its thermal switch tested
  • Remote receiver and handset paired and tested

How our gas fireplace pros find the fault in Palm Valley

  1. Rating plate and symptom

    We read the maker, model and gas type, then watch the unit try to do what you called about.

  2. Readings against the chart

    Thermocouple, thermopile or flame rod output and the gas pressures are measured and compared with the manual.

  3. Failed part replaced

    The part that tested bad is replaced with the maker's listed part, and the burner and logs are set right.

  4. Test burn and vent check

    The unit runs through a full cycle, and the vent termination outside is checked before we go.

After storms in Palm Valley

During hurricane season, storms near the coast can pack debris against a wall termination or bend its guard.

We check the termination on your Palm Valley house, clear it and replace any damaged part before the unit is run.

10% off any service booked within 72 hours of inspection

Gas fireplace repair in Palm Valley gets the discount whichever part has failed.

Reading a thermocouple under load

A thermocouple is two dissimilar metals joined at a tip that sits in the pilot flame. Heat at the junction makes a voltage measured in millivolts, and that voltage keeps the valve's safety magnet energized, which holds the pilot gas path open.

A thermocouple can read fine on the bench and still fail in the unit, so we measure it in place, with the pilot burning and the knob held in, and check the number against the troubleshooting chart in the maker's service literature. With a good flame, a low number points to the thermocouple. A good reading with a pilot that still drops points to the valve.

Pressure at the test ports

A fireplace gas valve carries two small test ports, one on the inlet side and one on the outlet or manifold side. A manometer on each tells whether gas is arriving at the pressure the rating plate calls for and leaving at the pressure the burner needs. Low inlet pressure is a supply problem outside the appliance. Correct inlet with low manifold pressure points into the valve or its regulator. Readings are taken with the burner lit, since a supply that looks fine at rest can sag under load, and each port is resealed and leak-checked after.

Burner ports and ember material

The burner is a pan or tube with rows of small ports, and the flame pattern depends on every one of them. Dust, fallen ember material and bits of broken log block ports and make the flame lopsided or uneven. Ember material is its own part: the manual says what kind, how much and where it goes, for example a thin layer over a specific area. Too much of it over the ports smothers the flame and can cause sooting. On service we lift the logs, vacuum the burner, clear the ports and relay the embers as the manual shows.

Measured in Palm Valley before a part is replaced

  1. Burner ports cleared and ember material set to the manual
  2. Blower cleaned, and its thermal switch and speed control tested
  3. Vent termination outside checked for blockage and damage
  4. Spill switch tested on natural vent units, and not bypassed

Before a part is ordered

Can my gas fireplace be used with cracked glass?

No. The manuals do not allow a sealed unit to run with cracked, broken or missing glass, because the glass is part of the seal that keeps exhaust out of the room. Leave it off until the maker's glass assembly is fitted.

What happens if the problem is the gas line?

The gas piping that feeds the appliance shutoff valve is run and repaired by a gas contractor, your gas utility or the propane supplier. We tell you what we measured, name who to call, and finish the fireplace repair once the supply is right.

A gas fireplace that lights in Palm Valley

A local gas fireplace specialist finds the failed part in Palm Valley and writes the price down before ordering.

Free Inspection

Call the chimney and fireplace experts

(904) 920-5495

Free inspection and written estimate

Call (904) 920-5495