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Electric fireplace repair for Murray Hill homes

Electric fireplaces in Murray Hill tested part by part and repaired with the maker's parts by local family pros, free inspection first.

  • Fully licensed and insured
  • Locally owned
  • Family owned and operated
  • Same-day service

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Get a quote for chimney and fireplace repair and installation in Jacksonville.

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(904) 920-5495 Free Inspection

Local electric fireplace pros for Murray Hill homes

  • Locally owned in Jacksonville
  • Family owned and operated
  • 100% satisfaction guaranteed
  • Free inspection and estimate
  • Same-day service available
  • 10% off any service

Inserts and wall units are handled with the trim and wall protected.

  • Free inspection and estimateYour Murray Hill unit is tested part by part, from the outlet to the board, at no charge.
  • 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
  • Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.

Repair or replace the unit

A single failed part that is still made is usually worth replacing. When the board and the heater have both failed, or the part is discontinued, the numbers change, and a new unit may be the better spend. We never push a replacement when a single part will do the job.

We put both options in writing: the repair with its parts and labor, and what a replacement would involve. The choice stays yours, made on real figures. Wondering whether your electric fireplace in Murray Hill is worth fixing? Call (904) 920-5495; the diagnosis that answers it is free.

Murray Hill lies inland. Within Jacksonville city limits, Murray Hill is its own named neighborhood.

What an electric fireplace repair covers in Murray Hill

  • Flicker rods reseated and motors replaced
  • Control boards replaced only after cheaper causes are ruled out
  • Wall units lifted off and rehung level
  • Every function retested before we leave

How our repair pros fix an electric fireplace in Murray Hill

  1. Model number first

    Read us the rating label, and parts availability is checked before the visit.

  2. Supply, then each part

    The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.

  3. Failed part replaced

    The maker's part for your serial number is fitted, with any electrician work done separately.

  4. Retested with you

    Heat, flames, remote and thermostat are run through their settings before we leave.

Breakers tripping in Murray Hill homes

A tripping breaker is either an overloaded circuit or a fault in the unit, in any house.

We test the unit alone in Murray Hill to tell which it is.

10% off any service booked within 72 hours of inspection

Heater, flame motor or remote, the repair you approve in the next three days comes 10% off.

Remotes, receivers and pairing

Remotes talk to a receiver inside the fireplace or plugged in beside it. When they stop talking, the cause is usually simple: weak batteries, a lost pairing or a receiver switch left on the wrong setting.

Dimplex describes re-initializing its remotes with the receiver, and other makers have their own steps. We work through the manual's sequence, then test the remote and receiver separately. A failed remote or receiver is ordered for your model. At the end, you get a quick walk-through of the pairing steps in case it happens again. Spare batteries of the right type are worth keeping near the fireplace.

Front glass, screens and cleaning

The front of an electric fireplace is often a special glass or screen that is part of the flame effect. Abrasive cleaners scratch it, and sprays can seep into the unit.

Manuals give cleaning instructions for the front, usually a soft cloth and a mild cleaner applied to the cloth, not the glass. A cracked or scratched front is swapped for the one listed for your model, which often means taking the unit off the wall or out of its opening. We follow the manual's steps for that. Fingerprints on the inside of the glass mean the unit has been opened before, and that is worth knowing.

Comparing repair with replacement

Repairing stays the sensible choice until the part list or the total says otherwise. One failed part that is still made is usually worth replacing. When several parts have failed, or the board and heater have both gone, the repair total can approach the price of a new unit.

We put both side by side in writing. The repair lists each part and its labor. The replacement notes what a new unit would involve, including whether the existing bracket, opening or firebox fits a current model. The decision is yours, with both totals on one page. Where a replacement is chosen, the old unit's bracket or opening is checked for reuse.

What we test on units in Murray Hill

  1. Flame effect motor, rod and light source tested
  2. Insert, wall unit or recessed unit removal allowed for
  3. Electrician work on outlets or circuits listed apart
  4. Repair total compared with a new unit where it gets close

Before a part is ordered

Can you get parts for an older model?

Usually, through the maker or its parts distributors, ordered by model and serial number. A discontinued part is flagged to you before any charge.

What does a repair visit in Murray Hill cost?

Diagnosis costs nothing, and you see the part and labor price before any order goes in. Approve the repair within 72 hours and 10% comes off it.

Heat and flames back, in Murray Hill

Diagnosis of the electric fireplace at your Murray Hill home is free, and our family crew does the repair.

Free Inspection

Call the chimney and fireplace experts

(904) 920-5495

Free inspection and written estimate

Call (904) 920-5495