Gas fireplace repair in Crawford by local specialists

The failed part, the reading behind it and the part number are named on a free inspection of your Crawford gas fireplace.

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Family owned and operated
Same-day service

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(904) 920-5495 Free Inspection

Gas fireplace specialists who test before replacing

Locally owned in Jacksonville
Family owned and operated
100% satisfaction guaranteed
Free inspection and estimate
Same-day service available
10% off any service

Logs go back on the manual's diagram, so the flame burns clean around them.

Same-day serviceWhen the schedule has a gap, a gas fireplace in Crawford that will not light can be looked at the same day.
Upfront pricing, no hidden feesYou see the reading that proved the fault, the part and its price in writing, and then you decide.
100% satisfaction guaranteedIf the fireplace still will not light or stay lit after our repair, we come back.

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Older units and parts that are no longer made

Makers of gas fireplaces retire models, and valves, pilot assemblies and receivers for older units can get scarce. We do not fit a part from a different model to keep a unit running, since the unit was listed with its own parts. When a unit in Crawford needs something that is no longer made, the maker's parts network is the first call, including any replacement kit the maker has approved for that model. If no approved part exists, you hear that directly, in writing, along with what a replacement unit would involve and whether the existing vent could serve it. Pilot will not stay lit in Crawford? Call (904) 920-5495 and read us the rating plate.

Crawford falls within Nassau County. Crawford is an inland community.

What gas fireplace repair covers in Crawford

Flame rod and spark electrode checked on electronic units
Burner ports cleaned and ember material reset
Logs placed back on the manual's diagram
Remote receiver and handset paired and tested

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How gas fireplace repair runs

Rating plate and symptom
We read the maker, model and gas type, then watch the unit try to do what you called about.
Readings against the chart
Thermocouple, thermopile or flame rod output and the gas pressures are measured and compared with the manual.
Failed part replaced
The part that tested bad is replaced with the maker's listed part, and the burner and logs are set right.
Test burn and vent check
The unit runs through a full cycle, and the vent termination outside is checked before we go.

Glass gaskets on sealed units in Crawford

A direct-vent fireplace is sealed from the room, and the glass front is part of that seal. A flattened or torn gasket lets the seal leak.

We check the gasket on sealed units in Crawford and fit the maker's glass assembly when it is worn.

10% off any service booked within 72 hours of inspection

A yearly gas fireplace service is a service too, and it comes 10% off.

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What a correct pilot flame looks like

Each manual shows its pilot flame in a drawing, and the drawing matters. On a standing-pilot assembly of the kind the manuals draw, one flame wraps the tip of the thermocouple or flame sensor, another wraps the thermopile, and a third reaches toward the main burner to light it. A flame that is too small leaves the sensors cool, and one that is too large can lift or sit in the wrong place.

We compare the live flame with the drawing, clean the pilot hood and orifice if the flame is weak or yellow, and adjust the pilot where the valve provides for it. The adjustment is small and made with the unit running.

The spark electrode and its cable

The spark that lights a pilot jumps a small gap between an electrode and a grounded point, and the gap is set by the maker. Too wide, and the spark weakens or jumps somewhere else. A cracked ceramic around the electrode lets the spark leak to the metal body, which shows as clicking with no light. The ignition cable runs close to hot parts, and a cable that has melted or buckled from heat is replaced and shielded where the manual says.

The gap, the ceramic and the cable all get checked before the module is blamed. Each of those has its own part number.

Natural gas and propane are not interchangeable

The rating plate names the gas a fireplace was built for, and the orifices, the valve regulator and the pilot are sized for it. A propane unit connected to natural gas burns weak and lazy, and a natural gas unit fed propane can overfire badly. Switching fuels takes the maker's conversion kit for that model, which swaps the orifices and sets the regulator, and the kit instructions say how the unit is labeled afterward.

We confirm the gas at the plate and at the supply before any other diagnosis. An orifice drilled out by hand is not a conversion. Neither is a regulator spring from another model.

Measured in Crawford before a part is replaced

Glass gasket and seal checked on sealed direct-vent units
Barrier screen present, secure and from the maker's list
Vent termination outside checked for blockage and damage
Gas supply or wiring faults named for the trade that fixes them

Before a part is ordered

What happens if the problem is the gas line?

The gas piping that feeds the appliance shutoff valve is run and repaired by a gas contractor, your gas utility or the propane supplier. We tell you what we measured, name who to call, and finish the fireplace repair once the supply is right.

Does a service visit include cleaning the glass?

Yes, after the burner, logs and embers are set right. Soot on the glass comes from the flame, so the flame is corrected first.