Electric fireplace repair for Crawford homes
Heat back, flames moving and remote working in your Crawford room, backed by our 100% satisfaction guarantee.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
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Family-owned repair experts serving Crawford
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
A tripped cutoff gets its cause fixed as well as a reset.
- Free inspection and estimateYour Crawford unit is tested part by part, from the outlet to the board, at no charge.
- 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
- Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.
Still under the maker's warranty
A fairly new electric fireplace may still be covered by its maker's warranty, and the terms matter before anyone opens it. Some makers supply parts under warranty, and some want repairs done through their own service arrangements. Keeping the receipt and the model number together makes any claim easier.
We check the warranty terms with you before starting, so a repair does not cost you coverage you already have. Where the maker will supply the part, we fit it. Newer electric fireplace failing in Crawford? Phone (904) 920-5495, and our specialists will help sort out the warranty side on a free visit.
Crawford is part of Nassau County. Crawford lies inland.
Heater, flame, board and remote
- Flicker rods reseated and motors replaced
- Bulbs or LED assemblies renewed
- Remotes and receivers paired or replaced
- Every function retested before we leave
How electric fireplace repair runs
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Model number first
Read us the rating label, and parts availability is checked before the visit.
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Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
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Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
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Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.
Inserts in retired fireplaces in Crawford
Electric inserts in old fireboxes need pulling out for many repairs.
In Crawford we allow for that handling in the estimate and refit the trim afterward.
10% off any service booked within 72 hours of inspection
Heater, flame motor or remote, the repair you approve in the next three days comes 10% off.
When the flame motor itself fails
If the rod is seated and the flames still do not move, the motor may have failed. Some motors hum without turning, others go silent. A meter test at the motor's connection shows whether power is reaching it.
Power arriving at a motor that does not turn means the motor is replaced. No power means the problem is upstream, at the board or a connector. We replace the motor with the maker's part for your model and check the flame speed setting afterward, since some units let you adjust how fast the flames move. Motors are small and usually quick to swap once the unit is open.
A load problem or a fault
A breaker that trips when the heater starts is either carrying too much or seeing a fault. If the circuit also feeds a space heater, a television and lamps, the fireplace may simply push it over its limit.
We check what shares the circuit, then test the unit alone. A unit that trips an otherwise empty circuit has a fault, often in the element or its wiring, and that is repaired. Where the circuit is simply overloaded, Dimplex suggests a dedicated breaker, which an electrician adds as a separate item. We also check the breaker itself, since a worn breaker can trip below its rating.
Tracking down a new noise
Electric fireplaces make a gentle fan hum and a faint motor sound from the flame effect. A new grinding, ticking, buzzing or rattling noise is worth tracking down before it gets worse.
We run each part on its own to isolate the sound. Grinding usually means fan bearings. Ticking can be a fan blade touching its housing or expansion of metal parts as they heat. Rattling can be a loose panel or bracket. Buzzing near the lights or board can point to a failing component. Each has its own fix. Some sounds are normal, and we tell you which ones so you are not worried by them later.
What we test on units in Crawford
- Supply checked: outlet, breaker, cord, plug and main switch
- Control board, receiver and remote checked in order
- Intake and fan cleaned of dust and pet hair
- Failed part named with the maker's number and expected arrival
Before a part is ordered
Is it worth fixing, or should I buy a new one?
One failed part that is still made is usually worth replacing. If several parts have failed or parts are gone, we compare the repair with a new unit in writing so you can decide.
Can an electric insert in an old fireplace be repaired?
Yes. The insert is slid out onto the hearth, tested and repaired there, then set back with its cord checked and its trim refitted.
More services in Crawford
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Bring back the heat in your Crawford electric fireplace
Once the heater, flames and remote work again in Crawford, our satisfaction guarantee stays behind the repair.
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