Electric fireplace repair for Brentwood homes
Electric fireplaces in Brentwood tested part by part and repaired with the maker's parts by local family pros, free inspection first.
- Fully licensed and insured
- Locally owned
- Family owned and operated
- Same-day service
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Repair specialists who test before they order
- Locally owned in Jacksonville
- Family owned and operated
- 100% satisfaction guaranteed
- Free inspection and estimate
- Same-day service available
- 10% off any service
Inserts and wall units are handled with the trim and wall protected.
- Free inspection and estimateYour Brentwood unit is tested part by part, from the outlet to the board, at no charge.
- 100% satisfaction guaranteedIf the repaired unit does not heat, light and respond as its manual says, we return and put it right.
- Family owned and operatedThe family crew that traces the fault in your unit is the crew that repairs it.
Cracked or scratched front glass
The glass or screen on the front of an electric fireplace can crack from an impact or be scratched by abrasive cleaners. Some units use a special screen that is part of the flame effect, so a generic pane will not look right. Wall units usually need lifting down for a new front, so two people come to that visit.
Replacement fronts are ordered from the maker by model, and fitting them usually means taking the unit off the wall or out of its opening. Cleaning advice for the new glass comes from the manual. Front glass damaged on your electric fireplace in Brentwood? Phone (904) 920-5495 for a free inspection and parts check.
Within Jacksonville city limits, Brentwood is its own named neighborhood. Brentwood falls within Duval County.
What an electric fireplace repair covers in Brentwood
- Heater elements tested and replaced
- Noisy fan motors replaced by part number
- Airways cleaned of dust and pet hair
- Every function retested before we leave
How our repair pros fix an electric fireplace in Brentwood
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Model number first
Read us the rating label, and parts availability is checked before the visit.
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Supply, then each part
The outlet and breaker are checked, then heater, fan, flame effect, board and remote are tested in order.
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Failed part replaced
The maker's part for your serial number is fitted, with any electrician work done separately.
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Retested with you
Heat, flames, remote and thermostat are run through their settings before we leave.
Flames that freeze in Brentwood
A slipped flicker rod or a tired motor stops the flames moving in any electric unit.
Both are straightforward repairs for units in Brentwood.
10% off any service booked within 72 hours of inspection
An electric fireplace repair in Brentwood is 10% off when approved within 72 hours of the diagnosis.
Testing the heater element
The heater element is a resistance wire or ceramic part that warms as current passes through it. When it breaks, current stops, and the fan blows cold air. A meter across the element's terminals shows whether it is intact.
An element that reads open is swapped for the part listed against your serial number. Before fitting the new one, we check what may have caused the failure: a fan that was not moving enough air, or dust packed around the element. Replacing the element without fixing the cause invites a second failure. The replacement element is tested under power before the unit is closed up.
The flicker rod and its motor shaft
Many flame effects use a rod with reflective strips or ribbons that turns slowly in front of the light source. The turning breaks the light into moving patterns that look like flames. The rod is pushed onto the shaft of a small motor.
Dimplex notes the rod can slip off the motor shaft, and when it does, the flames freeze. Reseating it is a quick repair once the unit is open. We also check the rod's bushing at the other end and the rod itself for bends, since a bent rod wobbles and makes the flames stutter. Once reseated, the rod is watched through a few minutes of running to be sure it stays put.
Loose connectors inside the unit
Inside an electric fireplace, wiring harnesses connect the board to the heater, fan, motor and lights through plug-in connectors. Heat cycles, vibration from the fan and moving the unit can work a connector loose.
A loose connector can make a part appear dead when it is not. So before replacing any part, we check its connector for a firm fit and signs of heat. Reseating a connector is a quick fix. A connector that shows scorching is replaced along with anything it damaged. Connectors are pushed home until they click and checked with a gentle tug.
What we test on units in Brentwood
- Flame effect motor, rod and light source tested
- Connectors inside the unit checked for fit and heat marks
- Electrician work on outlets or circuits listed apart
- Every function retested with you before we leave
Before a part is ordered
Can you get parts for an older model?
Usually, through the maker or its parts distributors, ordered by model and serial number. A discontinued part is flagged to you before any charge.
What does a repair visit in Brentwood cost?
Diagnosis costs nothing, and you see the part and labor price before any order goes in. Approve the repair within 72 hours and 10% comes off it.
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Heat and flames back, in Brentwood
Diagnosis of the electric fireplace at your Brentwood home is free, and our family crew does the repair.
Free Inspection