ODS pilot and log service for vent-free fireplaces in San Marco

Soot on the wall or yellow flames on the logs in San Marco? Our specialists reset the logs and find the cause.

Fully licensed and insured
Locally owned
Family owned and operated
Same-day service

Call (904) 920-5495 Free Inspection

Get Your Free Inspection

Get a quote for chimney and fireplace repair and installation in Jacksonville.

Quicker by phone? Call (904) 920-5495

Call our chimney crew

(904) 920-5495 Free Inspection

Local vent-free fireplace pros in San Marco

Locally owned in Jacksonville
Family owned and operated
100% satisfaction guaranteed
Free inspection and estimate
Same-day service available
10% off any service

Manuals are tracked down for units that arrived without one.

Free inspection and estimateThe rating plate, the room and the flame of your unit in San Marco are checked on a free visit.
Upfront pricing, no hidden feesCleaning, listed parts and labor are priced in writing before anything is ordered or fitted.
100% satisfaction guaranteedIf the unit does not run the way we said after our service, we come back and put it right.

Call (904) 920-5495 Free Inspection

A dual-listed set running vented

Some log sets are listed both as vent-free and as vented decorative appliances. Run vented, they need the fireplace damper open and, in one manual, the thermostat function left unused. Run vent-free, all the room-size and location rules apply. A set run in the wrong mode for its room is a problem even when it burns cleanly.

We check which way your set in San Marco is being run and whether the fireplace and room suit that mode. If the setup does not match the listing, the estimate says what has to change.

San Marco is one of the named neighborhoods of Jacksonville. San Marco is part of Duval County.

What our crew checks and fixes on ventless units in San Marco

Ember material replaced as the manual shows
Every opened joint leak checked
Room volume checked against the code
A written service record for your San Marco unit

Call (904) 920-5495 Free Inspection

The order of a ventless fireplace service

Rating plate and gas confirmed
The model, gas, listing and input are read and the gas confirmed at the valve before parts are ordered.
Room measured against the code
The room volume and every unvented input in it are compared with the code and the manual.
Pilot, burner and logs serviced
The sensor pilot and burner are cleaned, the logs set to the diagram and worn parts replaced.
Leak checked and run through a cycle
Opened joints are leak checked, the flame is watched through a full cycle and findings are written down.

Inland or coastal, the room decides in San Marco

San Marco is inland, and for a vent-free unit that changes little, since there is no vent outside to weather. What decides how the unit behaves is the room it heats and how clean its pilot and burner are.

Every visit in San Marco includes the room measurement and a service to the manual.

10% off any service booked within 72 hours of inspection

Unit shutting off? Its service is 10% off when you book it inside three days of our look.

Call (904) 920-5495 Free Inspection

Leak checks after every repair

Any gas connection opened during service is tested before the unit is returned to use. The National Fuel Gas Code calls for leak checks with a leak-detection solution or an instrument, and rules out matches, candles or any open flame for the purpose.

We test each fitting we touched at operating pressure and write down that it was checked. A leak found upstream of the appliance's shutoff is named for the gas utility or a gas contractor. A leak found is fixed and rechecked before the unit is lit.

The first hours on new logs or a new unit

New logs and a new unit can give off an odor for the first hours of use as binders and coatings burn off. One maker's manual calls for an initial run with windows open to clear it.

When we install new logs or parts, we explain the smell to expect and how long that first run should last. An odor that lasts beyond that is a reason to call us back, and the ticket gives the date for reference. Pets and anyone sensitive to odors are best kept out of the room during that first run.

Children, pets and hot surfaces

The front and top of a running vent-free unit get hot enough to burn, and the manuals warn to supervise young children in the room with the heater. Pets, blankets and clothing belong away from the front.

We point out the hot areas and the manual's clearances for furnishings at the end of every service. A screen or barrier suited to the model can be priced if you want one. Glass or screens on some units get hot enough to burn skin on contact, and they stay hot after the flame is off.

What we check on a vent-free unit in San Marco

Model, gas type, listing and input read from the rating plate
Adjoining space counted only where the manual allows it
Burner ports and air inlet cleaned with the gas off
Logs set to the maker's diagram, damaged logs replaced

Before the unit is lit again

Is same-day vent-free service possible in San Marco?

When the day's schedule has room, yes. Reading us the model from the rating plate helps us bring the right pilot parts.

Why does my vent-free fireplace keep shutting off?

The oxygen depletion sensor may be tripping on lint or dust at the pilot, or the room may not hold enough air for the unit's input. We clean the pilot, measure the room and find out which it is.